Manning Technology Consulting Ltd

David Manning

NOW BOARDING — FRACTIONAL IT DIRECTOR

Embedded enough to understand the business. Independent enough to challenge it.
15 years leading technology across hospitality, leisure and experience brands — now advising as a trusted, outside voice.

Start a conversation See the track record
Service Offering

Where I add the most value

Engaged fractionally or by project — embedded enough to move fast, independent enough to tell you the truth.

01

Fractional IT Direction

Interim or part-time technology leadership for businesses that need senior direction without a full-time hire.

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In practiceStepping into a growing hospitality group as the senior technology voice in the room — running the roadmap, chairing supplier conversations, and giving the leadership team a straight answer instead of a sales pitch.

02

Systems Integration

Untangling the estate of PMS, POS, CRM and booking platforms so they actually talk to each other.

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In practiceMapping a multi-site operator's disconnected booking, till and guest systems into one integration plan — cutting manual double-entry and giving one true version of the numbers.

03

CRM, Data & Loyalty

Customer data strategy, loyalty design and the insight infrastructure that turns guests into advocates.

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In practiceDesigning the data model behind a loyalty proposition — deciding what "value" means for a guest, then building the reporting that lets the business act on it.

04

Digital Transformation

Programme and project delivery for change initiatives, PRINCE2-run, with the customer journey as the north star.

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In practiceRunning the governance behind a multi-workstream transformation programme — timelines, risk, supplier accountability — so delivery stays honest against the plan, not the optimism.

David Manning, Fractional IT Director
David ManningFounder
About

A career built inside the rooms you're trying to change

I spent the first decade of my career in-house — leading technology at organisations including The Doyle Collection, Soho House, YOTEL and BirchStreet — across hospitality, leisure and guest-experience businesses in the UK and beyond.

That gave me something most consultants don't have: I've sat in the operator's chair. I know what a Friday night service disruption actually costs, and what a loyalty programme looks like when nobody in the room agrees on what "success" means.

I now bring that experience to businesses as an independent adviser — close enough to the operation to understand it, far enough outside it to challenge it without an agenda.

SectorsHospitality · Leisure · Experience
Experience15 years
QualificationPRINCE2 Practitioner
StructureManning Technology Consulting Ltd
EngagementFractional / Project
Track Record

Where I've led technology

A chronological look at the businesses I've led technology for, in-house and independently.

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The Doyle Collection
Luxury hotel group — technology leadership across the guest experience estate.
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Soho House
Members' club and hospitality group — systems and guest technology.
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YOTEL
Tech-forward hotel brand — technology direction and platform strategy.
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BirchStreet
Hospitality procurement technology — vendor-side platform experience.
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Independent Consultancy
Fractional IT Director and adviser to hospitality, leisure and experience businesses.
Get in touch

Let's talk about your technology

Whether you're a business looking for fractional technology leadership, or a recruiter with a role in mind — I'd like to hear from you.